TipBright: Tip & Split Bill — Support
Get help
Questions, bug reports, or feedback? Email contact@nebulatechapps.com and we'll get back to you within 30 days. Please include your iPhone model, iOS version, and what you were doing when the problem happened.
How do I calculate a tip and split the bill?
On the home screen, enter the bill amount, choose a tip percentage (or enter your own), and set the number of people. The total and each person's share update as you type. Tap Surprise Me if you want a random tip suggestion.
How do I add tax?
Open the tax setting on the calculator and enter your local rate. Pro lets you save more than one tax rate and use custom split ratios, with every share adding up to the exact total.
How do I scan a receipt?
Open the menu in the top left and tap Scan receipt. Take a photo or choose one from your library. TipBright reads the restaurant name, subtotal, and tax on your device and fills in the calculator. Check the numbers before you use them, because scanning can make mistakes on blurry, creased, or very long receipts.
Are my receipt photos uploaded?
No. Text recognition runs on your device and the photo is never sent to a server. If you save a bill made from a scan, the photo stays on your device only and is deleted when you delete that bill.
How many scans do I get?
Free includes 1 scan, Ad-Free includes 3, and Pro is unlimited. The count is kept in the app's storage, the device keychain, iCloud, and Apple DeviceCheck, so deleting and reinstalling the app does not reset it.
How many bills can I save?
Free keeps your 3 most recent bills, Ad-Free keeps 10, and Pro is unlimited. Open Bill history from the menu to review them. If a plan ends, you can still view and export the bills you already have.
What do the plans include?
Free: calculator, 1 receipt scan, 3 saved bills, and banner ads. Ad-Free Monthly: no banner ads, 10 saved bills, and 3 receipt scans. Pro Monthly and Pro Yearly: no ads, unlimited bill history and scans, dining templates, multiple tax rates and custom splits, currency choice, export to PDF, CSV, or image, cloud sync, and landscape mode. The App Store shows prices in your local currency before you confirm.
How do I subscribe or upgrade?
Open the menu in the top left. On the Free or Ad-Free plan, tap the Upgrade to Pro card to open the Membership screen; Pro members can tap the header at the top of the menu. Pick a plan and tap Continue. If you have Ad-Free and want Pro, tap Upgrade to Pro on the same screen. Apple handles the payment, and you do not need to sign in to buy.
How do I switch between monthly and yearly, or move to a cheaper plan?
Open the Membership screen and tap Manage subscription, which takes you to your Apple subscriptions. Choose the plan you want there. Apple decides when a change starts: an upgrade usually starts right away with credit for the unused time, and a change to a cheaper plan usually starts when your current period ends.
How do I cancel?
On your iPhone open Settings, tap your name, tap Subscriptions, choose TipBright, and tap Cancel Subscription. You keep your paid features until the end of the period you already paid for. Deleting your TipBright account does not cancel the subscription, so cancel it separately in Apple settings.
I bought a plan, but it isn't showing. What do I do?
Open the Membership screen and tap Restore purchases. Use the same Apple Account you bought with. If it still doesn't show, check your connection and try again, then email us.
I reinstalled the app or got a new phone. Did I lose my plan?
No. Open the Membership screen and tap Restore purchases to bring it back. Your saved bills stay on the device they were saved on, unless you use Pro cloud sync.
Can I get a refund?
Refunds are handled by Apple, not by us, because Apple processes all payments. Go to reportaproblem.apple.com, sign in with your Apple Account, and request a refund for the purchase.
How do I turn off ads?
Subscribe to Ad-Free or Pro. Pro and Ad-Free accounts never request ads. If a consent form appeared and you want to change your choice, open Settings in the app and use the privacy options entry where it is shown. You can also change tracking in iOS Settings.
How do I sync my history between devices?
Cloud sync is a Pro feature. Open the Membership screen and sign in with Apple, then sign in with the same Apple Account on your other device. Open Bill history and pull down to sync. Deleting a bill syncs the deletion.
How do I export a bill?
Export is a Pro feature. Open a saved bill from Bill history and use the export options to share it as a PDF, CSV, or image. You can also use Share as PDF or image from the menu for the current calculation.
How do I change the currency or use landscape mode?
Open Settings from the menu. Currency selection and Landscape mode are Pro features, and Landscape mode can be turned off in Settings.
How do I delete my account and data?
Sign in with Apple on the Membership screen, then tap Delete Account and Cloud Data. This removes your account and synced bills from our server and unlinks your subscription from the account. It does not cancel your Apple subscription, and it does not delete the anonymous purchase records that keep your App Store purchase working on your devices. Bills stored only on your phone are removed when you delete the app.
Does TipBright work offline?
Yes. The calculator, scanning, and history work without internet. You only need a connection to buy or restore a plan, sign in, sync, and load ads on the free plan.
Where is my data stored?
Bills and templates are stored on your device. Only Pro cloud sync sends bill history to our server, and only after you sign in. See the privacy policy at https://nebulatechapps.com/privacy/tips-calculator for details.
TipBright: Tip & Split Bill — 支持
获取帮助
有问题、Bug 反馈或建议?请发邮件至 contact@nebulatechapps.com,我们会在 30 天内回复。请附上您的 iPhone 型号、iOS 版本,以及问题发生时您正在做什么。
如何计算小费并分摊账单?
在首页输入账单金额,选择小费比例(或输入自定义比例),再设置人数。合计和每人应付金额会随输入实时更新。想要随机建议时可以点“Surprise Me”。
如何加入税费?
在计算器中打开税率设置并输入当地税率。Pro 可以保存多个税率并使用自定义分摊比例,并保证各人金额加起来正好等于总额。
如何扫描小票?
点击左上角菜单,选择“Scan receipt”,拍照或从相册选择图片。TipBright 会在您的设备上识别餐厅名称、小计和税额,并自动填入计算器。小票模糊、有折痕或特别长时可能识别有误,使用前请核对数字。
我的小票照片会被上传吗?
不会。文字识别在您的设备上完成,照片不会发送到服务器。如果您保存了由扫描生成的账单,照片只保存在您的设备上,删除该账单时一并删除。
可以扫描几次?
免费版 1 次,Ad-Free 3 次,Pro 不限次数。次数记录在应用存储、设备钥匙串、iCloud 和 Apple DeviceCheck 中,因此删除并重新安装应用不会重置次数。
可以保存多少条账单?
免费版保留最近 3 条,Ad-Free 保留 10 条,Pro 不限。点击菜单中的“Bill history”查看。套餐结束后,已有账单仍可查看和导出。
各套餐包含什么?
免费版:计算器、1 次收据扫描、3 条保存的账单,并显示横幅广告。Ad-Free 月付:无横幅广告、10 条账单、3 次扫描。Pro 月付和年付:无广告,账单历史和扫描不限次数,餐厅模板,多税率和自定义分摊,货币选择,导出 PDF、CSV 或图片,云同步,横屏模式。确认购买前,App Store 会以您当地货币显示价格。
如何订阅或升级?
点击左上角菜单。免费版和 Ad-Free 用户点击“Upgrade to Pro”卡片进入会员页面;Pro 会员点击菜单顶部的头部区域即可进入。选择套餐并点击“Continue”。如果您已订阅 Ad-Free 并想升级到 Pro,请在同一页面点击“Upgrade to Pro”。付款由 Apple 处理,购买无需登录。
如何在月付和年付之间切换,或改为更便宜的套餐?
打开会员页面,点击“Manage subscription”,跳转到您的 Apple 订阅页面,在那里选择想要的套餐。生效时间由 Apple 决定:升级通常立即生效,并按未使用时间抵扣;改为较便宜的套餐通常在当前周期结束后生效。
如何取消订阅?
在 iPhone 上打开“设置”,点击您的姓名,进入“订阅”,选择 TipBright,点击“取消订阅”。已付费的周期结束前,您仍可使用付费功能。删除 TipBright 账号不会取消订阅,请另外在 Apple 设置中取消。
我已购买套餐,但没有显示怎么办?
打开会员页面,点击“Restore purchases”,并使用购买时的同一个 Apple 账户。若仍未显示,请检查网络后重试,再通过邮件联系我们。
重装应用或换了新手机,套餐会丢失吗?
不会。打开会员页面,点击“Restore purchases”即可恢复。已保存的账单留在保存它的设备上,除非您使用 Pro 云同步。
可以退款吗?
退款由 Apple 处理,而不是由我们处理,因为所有付款都通过 Apple 完成。请访问 reportaproblem.apple.com,使用您的 Apple 账户登录并申请退款。
如何关闭广告?
订阅 Ad-Free 或 Pro。Pro 和 Ad-Free 账户不会请求广告。如果出现过同意表单且您想更改选择,请在应用的设置中使用隐私选项入口(出现时),也可以在 iOS 设置中更改追踪权限。
如何在设备之间同步历史记录?
云同步是 Pro 功能。打开会员页面,使用 Apple 登录,然后在其他设备上使用同一个 Apple 账户登录。进入“Bill history”(账单历史),向下拉即可同步。删除账单也会同步。
如何导出账单?
导出是 Pro 功能。在“Bill history”中打开已保存的账单,使用导出选项分享为 PDF、CSV 或图片。也可以使用菜单中的“Share as PDF or image”分享当前计算结果。
如何更改货币或使用横屏模式?
从菜单打开设置。货币选择和横屏模式是 Pro 功能,横屏模式可以在设置中关闭。
如何删除账号和数据?
在会员页面使用 Apple 登录,然后点击“Delete Account and Cloud Data”。这会从我们的服务器删除您的账号和已同步的账单,并解除订阅与账号的关联,但不会取消 Apple 订阅,也不会删除让您的 App Store 购买在设备上继续生效的匿名购买记录。只保存在手机上的账单会在您删除应用时一并移除。
TipBright 可以离线使用吗?
可以。计算器、扫描和历史记录无需联网。只有购买或恢复套餐、登录、同步,以及免费版加载广告时才需要网络。
我的数据存储在哪里?
账单和模板保存在您的设备上。只有 Pro 云同步会在您登录后把账单历史发送到我们的服务器。详情请见隐私政策:https://nebulatechapps.com/privacy/tips-calculator。