UniAudio — Support
Music, podcasts, and radio in one player
Get help
Questions, bug reports, or feedback? Email contact@nebulatechapps.com and we'll get back to you.
How do I add my music?
Open the menu and tap Import Music to pick songs from the Files app (including iCloud Drive). Pro members can also use Wi-Fi Upload: connect your computer to the same Wi-Fi network, open the address shown in the app in your computer's browser, enter the pairing code, and drag in your files.
Which formats are supported?
MP3, M4A, FLAC, WAV, and AAC.
Does it play in the background?
Yes. Playback continues in the background and on the Lock Screen, with play / pause / next / previous controls.
Does it need an internet connection?
Not for your own music. Podcasts, internet radio, and online lyrics need a connection.
What does Pro include?
No ads, landscape player and Driving Mode, online lyrics, Recently Played, Up Next, crossfade, 2.5x and 3x speed, Wi-Fi Upload, and creating playlists (free users get a 7-day free trial of playlists, no payment needed). Podcasts and Radio are free to listen to. Prices are shown in the app before you subscribe.
What is Remove Ads?
A separate monthly subscription that removes the ads and nothing else. Pro already includes it. Prices are shown in the app before you subscribe.
Why do I see ads?
The free version shows a banner on the Music, Podcast, and Radio pages. Subscribe to Pro or Remove Ads to hide it. In some regions a Privacy Settings entry in Settings lets you change your ad consent.
How do I cancel or restore my subscription?
Cancel any time in your device's Settings → Apple ID → Subscriptions. To get Pro or Remove Ads back on a new device, open the Pro page in the app and tap Restore.
How does the free Playlist trial work?
The first time you create a playlist or add a song to one, a 7-day free trial starts. You don't need to subscribe or enter payment details, and you won't be charged. During the trial you can create, rename, and edit playlists. The app tells you when the trial ends.
What happens to my playlists when the trial ends or I stop subscribing?
They are kept. You can still play them and delete a whole playlist; creating playlists, adding or removing songs, and renaming need Pro.
UniAudio — 支持
获取帮助
有问题、Bug 反馈或建议？请发邮件至 contact@nebulatechapps.com，我们会尽快回复。
如何添加我的音乐？
打开菜单，点“导入音乐”，从“文件”App（包括 iCloud 云盘）中选择歌曲。会员还可以使用 Wi-Fi 上传：让电脑连接同一个 Wi-Fi，在电脑浏览器中打开 App 里显示的地址，输入配对码，把文件拖进去即可。
支持哪些格式？
MP3、M4A、FLAC、WAV、AAC。
支持后台播放吗？
支持。App 可在后台和锁屏继续播放，并提供播放 / 暂停 / 上一首 / 下一首控制。
需要联网吗？
播放您自己的音乐不需要。播客、网络电台和在线歌词需要联网。
会员包含什么？
无广告、横屏播放器与驾驶模式、在线歌词、最近播放、接下来播放、淡入淡出、2.5 倍与 3 倍速、Wi-Fi 上传，以及创建播放列表（免费用户可免费试用播放列表 7 天，无需付款）。播客和电台可免费收听。价格会在订阅前于 App 内显示。
什么是“去广告”？
一项单独的按月订阅，只去掉广告，不含其他功能。会员已包含此项。价格会在订阅前于 App 内显示。
为什么我看到广告？
免费版会在“音乐”“播客”“电台”页面显示横幅广告。订阅会员或“去广告”即可隐藏。在部分地区，设置里会有“隐私设置”入口，可更改广告同意选择。
如何取消或恢复订阅？
随时可在设备的“设置 → Apple ID → 订阅”中取消。要在新设备上恢复会员或去广告，请打开 App 里的会员页并点“恢复”。
播放列表的免费试用是怎么回事？
您第一次新建播放列表或往里添加歌曲时，会开始 7 天免费试用。无需订阅或填写付款信息，也不会扣费。试用期内可以新建、重命名和编辑播放列表。试用结束时 App 会提醒您。
试用结束或我不再订阅后，播放列表会怎样？
会被保留。您仍可播放，也可以删除整个播放列表；新建播放列表、添加或移除歌曲和重命名需要会员。